Where is my order?
Want to check how long it will take to get your order?
After your order is placed, our estimated production times average 3-5 business days for custom packaging. We can estimate an additional 5-7 business days after production for orders to ship. If it has been more than 12-14 business days after your order has been placed and you have not received an update from us, please feel free to reach out to us at firstname.lastname@example.org. Your order is most likely still in production or is waiting to ship.
Once your order is produced and a shipping label is created, you will receive an automated email with tracking information. Please note that your order may ship separately if your order contains multiple products. You will receive a separate shipping notification with additional tracking details if your order ships in multiple parts.
View our full shipping policy here.