How do I cancel my order that I just placed?

Due to our fast production times, it is difficult for us to cancel orders. We will review your order based on the timing below.

If you've just placed an order within the last 24 hours and wish to cancel it, please reach out to hello@prattbox.com with your order number or email address. We can cancel your order for you. 

If it has been over 24 hours since your order was placed, we will not be able to cancel your order as your packaging has most likely entered production. Please reach out to hello@prattbox.com for assistance.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.